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Tracking number


(@rufino-sepulveda)
New Member Customer
Joined: 2 years ago
Posts: 1
Topic starter  

How do if find a tracking number for my order????


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(@aj999)
Member Admin
Joined: 3 years ago
Posts: 211
 

The way to get your tracking number is to contact me via the contact page, give me your name and order number.


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(@rufino-sepulveda)
New Member Customer
Joined: 2 years ago
Posts: 1
Topic starter  

I got my tracking number, but I see my package had been sitting in the same spot for about 3 days now... How long does it take from place of shipment to me???


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(@aj999)
Member Admin
Joined: 3 years ago
Posts: 211
 

I wouldn't know Rufino. That is up to the USPS. Packages have been delivered pretty quickly, but seem to be slowing of late. You can contact them if you like.


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(@rene-gingras)
New Member Customer
Joined: 8 months ago
Posts: 1
 

How often do your sent seeds get terminated in the mail,some places confiscate? Is there a refund policy? Thanks!


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(@aj999)
Member Admin
Joined: 3 years ago
Posts: 211
 

@rene-gingras Hi, thanks for your questions Rene, I have had just a few packages not make it to their destination. I send all orders with tracking enabled, so we will both know if it got sidetracked somewhere. If that happens I will simply resend the entire order.

Here is the refund policy.... https://justcannabisseed.com/refund-and-return-policy/


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